Important information

General
  • Our prices are ment for 2 persons per week.
  • For stays of 1-3 nights, we take the liberty of charging a short-stay supplement of up to 15 euros per person per night.
  • A local tax of EUR 1.45 per person per night is charged for guests aged 14 and over. This tax is not included in the total price of your stay.
  • On the day of arrival, the rooms are expected to be available from 4 pm. If you arrive earlier or are not expected to arrive by 7 pm, please let us know.
  • On the day of departure we ask you to vacate the rooms by 10 am.
  • For single use of the Sella apartment, a single supplement of 10 euros per night will be charged. There is a surcharge of 15 euros for the Schlern apartment.
  • Payment is possible in cash, by EC card and credit card. Please note that by law no more than 999 euros can be paid in cash per day.
  • Written reservations and confirmations on our part are only binding for us after receipt of the deposit.
  • Smoking is not permitted in any of the apartments.
The price includes:
  • SAT-TV
  • Internet access
  • Parking lot in front of the house
  • Ski room with ski boot dryer
  • Lawn and garden
  • Mobil Card (ticket for ski bus, summer bus, public buses and regional trains throughout South Tyrol)
  • Infant equipment (travel cot and high chair)
  • Bed linen, towels and tea towel
For an extra charge:
  • Milk and bread roll service
  • Laundry service
Cancellation conditions
  • In the event of cancellation, late arrival or early departure, we must charge all guests the legally prescribed empty bed fees. We ask for your understanding, as this is a significant loss of business. To avoid cancellation fees, we therefore recommend that you take out travel cancellation insurance. We will be happy to send you further information.
  • Up to 1 month before the start of the vacation there are no cancellation costs.
    Thereafter, up to 7 days before departure, we charge 50% of the total price.
  • Cancellations made within 7 days of the scheduled arrival date will be charged 80% of the booking value.
Please understand that we will charge the total amount (i.e. 100%) of the booking amount in the event of early departure or late arrival.
Covid 19
If there is a foreign travel warning for South Tyrol (from your country of origin) that prevents you from traveling, or if South Tyrol is classified as a risk area or if the borders with Italy are closed, the reservation can be canceled free of charge up to 3 days before the planned arrival.
In all other cases, our existing cancellation conditions apply.